Insurance & FAQs


 

Does New York Bone & Joint Specialists Accept My Insurance?

Know before you go.

As the health insurance landscape has shifted in recent years, we recognize that it can be difficult to know what medical services your insurance benefits cover. Often, healthcare providers are not transparent in communicating the costs associated with co-pays, deductibles, co-insurance, and out-of-pocket expenses.

At New York Bone & Joint Specialists, our staff will make every effort to clearly communicate the cost of our services and make the payment process as stress-free as possible. We will contact your insurance company and determine your benefits for you, assisting with any forms and answering questions that come up in the process.

Our goal is to be upfront and transparent at every stage of your treatment, providing you with the peace of mind you need to focus on your recovery.

Wondering if our doctors take your insurance? While we do not accept ACA or Medicaid plans, please see the attachment below for a list of insurance plans that our specialists accept and participate in.

 

Insurance List

 

FREQUENTLY ASKED QUESTIONS:

Will my insurance pay for everything?

These days insurance coverage can be very complicated and nearly everyone has some patient cost. Our staff is here to help. We can check your benefits and help you know if there is any cost to you and understand your benefits.


Can you waive my copay or deductible?

Unfortunately, we are prohibited from waiving copays or deductibles. However, we can work out a payment plan if necessary.


What insurance plans do you accept?

Please see our list of insurance to find out which plans we participate in and accept.


Do you accept walk-ins?

We have same day appointments available every day. Please call or email us before walking in so that we can best accommodate your needs.


How long will the visit take?

Initial visits may take up to 30 to 45 minutes (depending on the severity of the problem) so that your doctor can fully assess your condition. 


Is there a long wait at the office?

Sometimes the doctor may be delayed because of a serious issue. Most often that is not the case. You are welcome to call in advance and if the doctor is delayed we will let you know.


Do you see children?

The youngest age that our Sports Medicine doctors treat is 12 years old.


What are the office hours?

Our general doctor hours are 8:30 AM to 5 PM but that may vary per doctor and day. Our staff will provide you with each individual doctor’s hours and help find a specialist that will accommodate your schedule. Our physical therapy department is open 7 AM to 7 PM on weekdays and 8 AM to 1 PM on Saturday.

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